Clients who no longer wish to receive our newsletter or promotional emails may opt out at any time by following the unsubscribe instructions in any communication, or by emailing us at info@creaticagency.com.

Social Media Features & Widgets

Our website may include social media features (such as a Facebook “Like” button) and widgets (such as share buttons or interactive tools). These features may collect your IP address, track the pages you visit on our site, and use cookies to function properly. Such features may be hosted by us or by a third party, and your interactions with them are governed by that third party’s privacy policy.

Third-Party Sharing

We do not sell or release personal information to third parties, except as described in this policy.

We work with credit card processing companies to handle billing; these companies do not retain, share, or use your personally identifiable information beyond what’s necessary to process payment. We may also use third-party live chat tools to provide customer support — these providers are authorized to use your information only to deliver that specific service.

Security of Personal Information

Client information is protected during transmission using Secure Sockets Layer (SSL) encryption. We follow industry-standard practices to safeguard personal information both during transmission and after we receive it.

That said, no method of transmission over the internet or electronic storage is 100% secure. While we use commercially reasonable safeguards, we cannot guarantee absolute security.

For any security-related questions, please contact us at info@creaticagency.com.

Access to Registered Accounts

Clients can access their account information by signing in through our website. Once logged in, clients can view previous orders and update their submitted information via their account settings.

Changing, Deleting, or Unsubscribing Accounts

To cancel a subscription or request deletion of personal information, clients must email us directly. This will stop further order-related communications tied to that account.

We retain client information only as long as the account is active or as needed to provide our services. You may contact us at any time to close your account or request that we stop using your information. We may retain certain data as required to meet legal obligations, resolve disputes, or enforce our agreements.

Cookies and Their Use

Cookies are small identifiers stored on your browser that help our systems recognize returning visitors and retain items in an active shopping cart.

Most browsers allow you to manage cookie settings — including blocking or being notified of new cookies — through their Help menu. While cookies can be disabled, we recommend keeping them enabled to take full advantage of our site’s features.

We also track IP addresses to help diagnose technical issues, administer our website, and gather general demographic data such as location and internet service provider. This information is not linked to personally identifiable information (PII).

Additionally, we may log browser types, access times, and referring/exit URLs. Except as stated in this policy, this data is not shared with third parties except in aggregated, non-identifying form.

Cookies used by our partners, affiliates, or third-party service providers are not covered under this policy, and we do not control them directly.

Clear Gifs (Web Beacons)

We may use small tracking tools known as clear gifs (or web beacons) to understand which content performs well on our site. Unlike cookies, these are embedded invisibly within web pages and are not linked to personally identifiable client information.

Testimonials

With your consent, we may publish your testimonial along with your name on our website. If you’d like a testimonial removed at any time, simply contact us.

Links to Other Websites

Our website may contain links to external sites with their own privacy practices. We encourage clients to review the privacy policies of any third-party site before submitting personal information there — we are not responsible for their practices.

Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page, and material changes will be communicated via email or a notice on our homepage prior to taking effect.

Legal Disclaimer

We reserve the right to disclose personal information when required by law, or when we believe disclosure is necessary to protect our rights, comply with legal proceedings, or respond to a valid court order.

Questions

For any questions regarding this Privacy Policy or how we handle your information, please email us at info@creaticagency.com.

We do not store sensitive payment card information, and we never request such details directly from clients through unofficial channels.

Consumer Data Protection

We respect your right to privacy. We do not share your name or contact details with third parties, and all information provided to us is treated as confidential. Data collected is used solely to understand client requirements and deliver services effectively.

Creatic Agency representatives are not authorized to request sensitive information such as credit card details directly from clients. We advise clients never to share such sensitive information through unofficial channels — doing so is at the client’s own risk, and Creatic Agency cannot be held liable for any resulting misuse.

Client project files may be shared internally with our production or service teams  including remote or global collaborators — for quality assurance purposes. All team members are bound by confidentiality agreements to protect client information.

Pseudonym Policy

To provide a smoother client experience, some of our team members may use professional pseudonyms when assigned as points of contact. This approach helps maintain consistency for clients working with a single representative and reflects the diverse, global nature of our team

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

Creatic Agency Email: info@creaticagency.com Website: creaticagency.com